Frequently Asked Questions

It's extremely fast and frictionless. When you sign up, an intuitive assistant guides you step by step through the basic setup. So when you access the dashboard for the first time, your schedule is already ready to use and receive bookings. Then you can add advanced settings like syncing calendars or enabling payments.

Yes! You can try 100% of the advanced features for free for 30 days, without needing to enter a credit card. After this period, if you're just starting out or have low volume, you can choose our 100% Free Plan (with a limit of up to 30 monthly appointments). If you need more capacity, you can switch to a paid plan anytime.

Absolutely! You can add your schedule link to your Instagram bio, Facebook, or embed a booking button directly on your website so your clients don't have to leave your page.

Absolutely. SoloTurnos features an intelligent form that adapts to the needs of your profession. Whether it's aesthetics, healthcare, consulting, or any other service, the system adjusts its fields to capture exactly the information you need from each client.

Yes, it syncs bidirectionally. If you add a personal commitment to your Google Calendar, that time is automatically blocked in SoloTurnos to prevent overlaps, and vice versa.

Yes. You can manage the schedules of different professionals under a single account. Each one has their own independent access to view only their work, while you maintain full control of the business.

Yes. You can configure the system to require full payment or request a deposit before confirming the appointment. If the client doesn't complete the payment within the time limit, the appointment isn't booked and the slot remains available.

No. SoloTurnos doesn't charge any commission on transactions. 100% of the money goes directly to your account (only standard Mercado Pago commissions apply).

The system sends automatic notifications when a client books, reschedules, or cancels. It also sends an attendance reminder with quick confirmation buttons, drastically reducing no-shows.

It acts as a receptionist on your WhatsApp. It understands your clients' natural language, answers their questions, checks your availability, and books appointments in the chat, without you having to intervene.

We have a smart gap-filling feature. If an appointment is cancelled, the system detects the vacancy and actively seeks a replacement among your interested clients to fill that slot immediately.

Yes! You have a personal WhatsApp assistant at your disposal. You can send a voice message saying "Book Juan Pérez for Tuesday at 10" or "Block Thursday afternoon", and the AI will update your schedule instantly.

No contracts or fine print. You can use SoloTurnos on a monthly basis and cancel or pause the service whenever you decide, with no cancellation fees.

Yes. If you have a list of clients in Excel or CSV, you can easily import it into your account to preserve your history and start managing your appointments from day one.

It works perfectly on both. It has a fully responsive design so you can manage your schedule with total comfort from your phone, tablet, or computer.